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Most orders are processed within 24 hours (Monday - Thursday) and are sent according to customer shipping preference. Sometimes orders may be delayed because we are out of stock, holidays or special events. We will try to notify you if this is the case. If you need something urgently, please call ahead to make sure we can process within the time needed. Once your order is processed that means payment has been accepted. After we ship the item, the order is marked as completed and a tracking number from the USPS follows. You can expect a total turnaround time from the moment you placed an order till received to be around 5 business days if using USPS Priority Mail, but not guaranteed. USPS Express Mail will be about 1-2 days total time.
Our business hours are 10:00-5:00 PM (Arizona time), Monday - Friday. Orders placed over the weekend are processed the following week. The total shipping time will depend on the order processing time and shipping preference. Orders sent through USPS Priority Mail are delivered within 2-3 days of shipment, but are not guaranteed by USPS.
USPS Rates
If you would like to determine domestic or international shipping rates, please use the link below. Our shipping zip code is 85299.
Our Return Policy is very simple. Goods must be returned within 14 days (postmarked) of receiving order or no refund or exchange will be granted. For returns, the customer will be refunded the price of the shirt minus all freight charges, unless product was damaged or incorrect size shipped. If you need to exchange an item, we will pay to ship the item back to you once received. We maintain the right to inspect returned merchandise to determine whether replacement or adjustment is valid. Be sure to inspect your merchandise. The merchandise left the factory in perfect condition. Please read shirt care instructions. We do not accept warn or washed items for return. When returning or exchanging an item, please state the following: date of purchase, reason for return, or new size (if applicable). All returns must be shipped prepaid, no C.O.D. will be accepted. Any goods returned after the return policy date will be refused and returned to you. DURING THE HOLIDAYS (NOVEMBER 23 - DECEMBER 31), OUR RETURN POLICY IS 30 DAYS.
Where do I send return or exchange merchandise?
No prior authorization is required, but all returns must be postmarked within 14 days of shipment to be accepted. After 14 days, we do not accept returns. UPS does not ship to P.O. Boxes, please return items through parcel service.
| USING USPS ONLY | USING UPS ONLY |
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Flyclothing, LLC C/O RETURNS/EXCHANGES P.O. Box 1571 Gilbert, AZ 85299-1571 |
C/O Flyclothing.com RETURNS/EXCHANGES
5552 E Inverness |
USPS First Class Mail International Package
USPS First Class Mail International Package will be your least expensive shipping option for shipping internationally. If your order weighs totals less than 1 pound, then you will see First Class Mail International as a option. USPS First Class Mail International only offers inexpensive delivery without tracking or insurance. If you would like package tracking and insurance, then please use Priority Mail or Express Mail International shipping. If you ship using USPS First Class Mail International Package and the package is lost, we will not replace the package or refund charges. By placing an order with Flyclothing, LLC, you agree to our Terms & Conditions and accept responsibility if your package is lost or stolen.
We do ship to many countries including: Canada, Germany, Japan, United Kingdom, Ireland, France, Italy, Spain, Portugal, Norway, Sweden, Austria, Australia and others. We do not give quotes for international shipping through email. To determine your shipping cost, please place your products in the cart, checking out and input your address information. Rates are determined once all information has been entered. If you your country is not listed, we most likely do not ship there because of fraud.
On International orders, we have limited tracking ability. In some case, packages do not reach their destination because of International customs or unreliable mail service. We are not responsible for lost international packages and will not credit orders that have been lost internationally. Once a package has been lost in any certain country, we will remove that country from the "safe shipping list" and not ship again. When International packages are sent, we automatically email tracking information. This information verifies the package has been sent and should arrive within 5-10 business days. If the package has not been received in that time, please contact your local custom's office or postal carrier first and see if it is being held for any reason. We will not have any other information available to us.
Priority Mail International (formerly Air Parcel Post) - Priority Mail International can be any package up to 20 pounds (including less than 4 pounds), and it can be insured and tracked. If Priority Mail International shipment is lost (meaning the postal service says it was not delivered at all), we will issue you a site coupon for the value. We cannot be responsible for packages that are taken from the property. If a package is returned to us for an improper address, we will request that you pay the shipping costs to have it redelivered to you. If there was an error on the part of the post office, we will resolve the issue with them. You will receive a tracking number for these shipments via a email and can using the Custom's Tracking number to track the package via USPS.GOV website.
This item is usually in stock and ships within 24 hours (Monday - Thursday). Please also see Shipping Policy (above). Orders placed on Friday, Saturday and Sunday are usually shipped the following Monday. We are closed most major holidays and weekends. If an item is not in stock, we will try to notify you or ship as soon as the item arrives from the manufacturer.
Don't forget about our FREE SHIPPING offer! We offer FREE United States Postal Service (USPS) Priority Mail shipping for all orders over $100 (U.S. ONLY, not including tax). Free shipping is not automatic unfortunately. To take advantage of this great offer, use must use the discount coupon section upon checkout. Simply type "FREE SHIPPING" in the "Discount Coupon" section at the bottom of the checkout page, submit and then checkout. It's that easy!
Note: If you take advantage of our free shipping offer and return the merchandise, the shipping charges will be deducted from the shipment and the difference credited back to your account.
Express Mail is the fastest way to send packages through the USPS. USPS delivers to most destinations 365 days a year – even Sundays and holidays. If you would like to ship your package overnight, we do offer USPS Express Overnight. USPS Express shipping is overnight to many areas. To make sure USPS is able to ship overnight to your area, please check the USPS Commitment website. Our shipping zip code is 85299.
First and foremost...Happy Holidays from Flyclothing.com!! We hope you are having a wonderful holiday season and will soon be with family, friends and loved ones. To help assist you with ordering gifts for the holiday season, we have created the following information. During the month of December, we will be shipping just about every day to ensure we get every package out. The last thing we want to hear is: "You ruined my third cousin's once removed nephews Christmas (or Hanukah)!" Though that has never happened to us, we want to make sure that you have all the information needed to time your holiday gift perfectly.
In our opinion, your best option for shipping throughout the U.S is going to be USPS Priority mail. The service is very reliable and inexpensive. We have had very little issues with it over the past 6 years. The service is 2-3 days to most locations, but IS NOT GUARANTEED. In addition, the tracking number provided will not tell you every location of the package: only that a label or package has been created and when it has been delivered. If you ship USPS and we send a tracking number through email with all your shipping information, we cannot tell you where the package is or might be...some possibilities if not delivered: outer space, Albuquerque, my dogs stomach, etc. :) If you want to watch every segment of the package, day and night, then use UPS. If using UPS, consider the time of transit before choosing the option. We ship from Gilbert, AZ and you can use the map above to best determine if UPS is the answer for you.
When choosing a shipping method, you'll want to consider when you need the item and our processing time. We are processing all orders within 1-2 days (as long as the item is in stock). If it is not in stock, we are using every possible means to order and ship within a week (unless evil manufacturers are intentional holding goods to spite us--has happened). Total shipping time will include processing time + shipping time, which is usually about 5 business days. If you need packages quicker, use USPS Express or UPS Overnight. USPS Express is overnight to most areas, unless you live in "Po Dunk, New Jersey"...then it might be two days (see USPS Express Commitment schedule above). USPS Express starts about $19, which is very inexpensive for overnight shipping.
Here is our HOLIDAY SHIPPING CALENDAR*:
USPS Shipping Schedule
UPS Shipping Schedule
What's the last date I can ship ground packages to reach customers all over the country (including Hawaii and Alaska) before Christmas?
Assuming the longest possible transit time, the latest pickup day for a pre-Christmas ground delivery is Wednesday, Dec. 16. Most packages, however, will arrive in fewer days and can be shipped a few days later. You can determine the transit time and the cost of any shipment with our Calculate Time and Cost Tool. Please remember that circumstances beyond UPS's control, such as severe weather, can delay deliveries.
*Orders not processed within the dates above will be delivered after the holidays. We will be closed December 23, 24, and 25 and will resume shipping on December 28. Even with the guidelines above, there is no guarantee from either shipper the packages will arrive in time...but let's hope for the best!
