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We ship USPS Domestically and Internationally

Free Shipping On Orders over $100

Flyclothing.com » Shipping & Return Policy

Shipping & Return Policy

 

Shipping Policy

 

Orders are shipped according to the order they are received.  Most orders are processed within 2-3 days business days and are sent according to customer shipping preference.  Sometimes orders may be delayed because we are out of stock of an item or backordered.  We will try to notify you if this is the case. 

 

Our business hours are 9:00-5:00 PM (GMT), Monday - Friday. Orders placed over the weekend are processed the following week.  The total shipping time will depend on the order processing time and shipping preference.  Orders sent through USPS Priority Mail are delivered within 2-3 days of shipment, but are not guaranteed by USPS.

 

USPS Rates

Weight
Not Over (pounds)

Zone 1, 2, 3, 4, 5

Local,
1 & 2

3

4

5

6

7

8

1

$6.54

$6.54

$6.54

$6.54

$6.54

$6.54

$6.54

2

$6.54

$6.84

$7.24

$8.14

$8.49

$8.94

$9.44

3

$6.99

$7.64

$8.34

$10.19

$11.04

$11.59

$12.49

 

What is your Return Policy?


Goods must be returned within 14 days (postmarked) of receiving order or no refund will be granted.  For returns, the customer will be refunded the price of the shirt minus all freight charges, unless product was damaged or incorrect size shipped. If you need to exchange an item, we will pay to ship the item
back to you once received. We maintain the right to inspect returned merchandise to determine whether replacement or adjustment is valid. Be sure to inspect your merchandise. The merchandise left the factory in perfect condition. When returning or exchanging an item, please state the following: date of purchase, reason for return, or new size (if applicable). All returns must be shipped prepaid, no C.O.D. will be accepted. Any goods returned after the return policy date will be refused.  DURING THE HOLIDAYS (NOVEMBER 23 - DECEMBER 31), OUR RETURN POLICY IS 30 DAYS FROM THE DAY THE ORDER WAS RECEIVED.

 

Note:  If you take advantage of our free shipping offer and return the merchandise, the shipping charges will be deducted from the shipment and the difference credited back to your account.

 

Where do I send return or exchange merchandise?

 

No prior authorization is required, but all returns must be postmarked within 14 days of shipment to be accepted.  After 14 days, we do not accept returns. UPS does not ship to P.O. Boxes, please return items through parcel service.

 

Flyclothing, LLC

C/O RETURNS/EXCHANGES

P.O. Box 1571

Gilbert, AZ 85299-1571

 

International Orders

 

We do ship to many countries including: Canada, Germany, Japan, United Kingdom, Ireland, France, Italy, Spain, Portugal, Norway, Sweden, Austria, Australia and others.  We do not give quotes for international shipping through email.  To determine your shipping cost, please place your products in the cart, checking out and input your address information.  Rates are determined once all information has been entered.  If you your country is not listed, we most likely do not ship there because of fraud.

 

On International orders, we have limited tracking ability.  In some case, packages do not reach their destination because of International customs or unreliable mail service.  We are not responsible for lost international packages and will not credit orders that have been lost internationally.  Once a package has been lost in any certain country, we will remove that country from the "safe shipping list" and not ship again.  When International packages are sent, we automatically email tracking information.  This information verifies the package has been sent and should arrive within 5-10 business days.  If the package has not been received in that time, please contact your local custom's office or postal carrier first and see if it is being held for any reason.  We will not have any other information available to us.  Thank you.

 

First Class Mail International (formerly Air Letter Post) - First Class International will be your cheapest shipping option. If your order totals less than 4 pounds, then you will see First Class Mail International as a option. First Class Mail International post can be in an envelope or box, but it cannot be insured. If the order does not arrive, then all we can say is we are sorry. First Class Mail International offers NO tracking for your package. If you would like package tracking and insurance, then please use Priority Mail International shipping.

 

Priority Mail International (formerly Air Parcel Post) - Priority Mail International can be any package up to 20 pounds (including less than 4 pounds), and it can be insured and tracked. If Priority Mail International shipment is lost (meaning the postal service says it was not delivered at all), we will issue you a site coupon for the value. We cannot be responsible for packages that are taken from the property. If a package is returned to us for an improper address, we will request that you pay the shipping costs to have it redelivered to you. If there was an error on the part of the post office, we will resolve the issue with them. You will receive a tracking number for these shipments via a email and can using the Custom's Tracking number to track the package via USPS.GOV website.

 

Shipping Cost

 

When using the mini-cart, the shipping charges displayed are not actually computed until you process your order information and provide an address.  Prior to inputting information, the shipping charge actually shows USPS Priority Mail shipping rates to our location.

 

Usually Ships Within 24 Hours

 

This item is usually in stock and ships within 24 hours (Monday - Thursday).  Orders placed on Friday, Saturday and Sunday are usually shipped the following Monday.  We are closed most major holidays and weekends.  If an item is not in stock, we will try to notify you or ship as soon as the item arrives from the manufacturer.

 

FREE SHIPPING OFFER

 

Don't forget about our FREE SHIPPING offer! We offer FREE United States Postal Service (USPS) Priority Mail shipping for orders over $100 (U.S. ONLY, not including tax). To take advantage of this great offer, type "FREE SHIPPING" in the "Discount Coupon" section of the CHECKOUT page and submit.

 

Note:  If you take advantage of our free shipping offer and return the merchandise, the shipping charges will be deducted from the shipment and the difference credited back to your account.

 

EXPRESS MAIL COMMITMENT

 

If you would like to ship your package overnight, we do offer USPS Express Overnight.   USPS Express shipping is overnight to many areas.  To make sure USPS is able to ship overnight to your area, please check the USPS Commitment website.  Our shipping zip code is 85299.

 

UPS MAP

 

HOLIDAY AND SHIPPING SCHEDULE

 

First and foremost...Happy Holidays from Flyclothing.com!!  We hope you are having a wonderful holiday season and will soon be with family, friends and loved ones.  To help assist you with ordering gifts for the holiday season, we have created the following information.  During the month of December, we will be shipping just about every day to ensure we get every package out.  The last thing we want to hear is: "You ruined my third cousin's once removed nephews Christmas (or Hanukah)!"  Though that has never happened to us, we want to make sure that you have all the information needed to time your holiday gift perfectly.

 

In our opinion, your best option for shipping throughout the U.S is going to be USPS Priority mail.  The service is very reliable and inexpensive.  We have had very little issues with it over the past 6 years.  The service is 2-3 days to most locations, but IS NOT GUARANTEED.  In addition, the tracking number provided will not tell you every location of the package: only that a label or package has been created and when it has been delivered.   If you ship USPS and we send a tracking number through email with all your shipping information, we cannot tell you where the package is or might be...some possibilities if not delivered: outer space, Albuquerque, my dogs stomach, etc. :)  If you want to watch every segment of the package, day and night, then use UPS.  If using UPS, consider the time of transit before choosing the option.  We ship from Gilbert, AZ and you can use the map above to best determine if UPS is the answer for you.

 

When choosing a shipping method, you'll  want to consider when you need the item and our processing time.  We are processing all orders within 1-2 days (as long as the item is in stock).  If it is not in stock, we are using every possible means to order and ship within a week (unless evil manufacturers are intentional holding goods to spite us--has happened).  Total shipping time will include processing time + shipping time, which is usually about 5 business days.  If you need packages quicker, use USPS Express or UPS Overnight.  USPS Express is overnight to most areas, unless you live in "Po Dunk, New Jersey"...then it might be two days (see USPS Express Commitment schedule above).  USPS Express starts about $19, which is very inexpensive for overnight shipping.

 

Here is our HOLIDAY SHIPPING CALENDAR*:

 

 

 

USPS Priority Mail

UPS Ground

  • December 19 (order must be received by)

  • December 14 (Order must be received by and will vary depending on location.  We are assuming farthest location, which is 5 day delivery.)

USPS Express Mail

UPS 2nd Day

  • December 21 (order must be received by)

  • December 19 (order must be received by)

 

UPS Overnight

 

  • December 20 (order must be received by)

*Orders not processed within the dates above will be delivered after the holidays.  We will be closed December 24, 25, and 26 and will resume shipping on December 27.  Even with the guidelines above, there is no guarantee from either shipper the packages will arrive in time...but let's hope for the best!

 

OTHER SHIPPING SCHEDULE RESOURCES

 

 


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