Flyclothing.com - Rock & Roll Clothing, Fashion Clothing, Rock & Roll T-Shirts and Cool Accessories

Flyclothing.com :: FAQ

FAQ (Frequently Asked Questions)

ABOUT PLACING AN ORDER

1. I placed a phone order, now what I do?
2. Will sales tax be added to my order?
3. What Form of Payment Do You Accept?
4. How do I process an order with a money order?
5. I would like to fax my order. Where can I send it?
6. Where is the CVV number located on my credit card?
7. How do I enter an APO or FPO address?
8. I am having trouble placing and order on the website, what should I do?
9. When I checkout, I keep getting pushed back to where I started on my order. What is happening?
10. I received an error that my username is too long and my order didn't seem to go through.
11. How long does shipping take?

SECURITY QUESTIONS

1. Is your web site secure?
2. Do you share my e-mail with other companies?
3. Are cookies used on the website?

INTERNATIONAL ORDERS

1. Do you ship internationally?
2. How much is international shipping to....?

RETURNS & EXCHANGES

1. What is your return policy?
2. Where do I send my return or exchange?

GENERAL QUESTIONS

1. I would like to use one of your coupon offers. How do I input a coupon code?
2. How long has FlyClothing been in business?
3. Does Flyclothing have a store I can visit?
4. What are your hours of operation?
5. Do you have a catalog of all your products?
6. How do I track my order?
7. May I see the disclaimer for the replica sunglasses?
8. Do you offer wholesale?
9. How can I tell which is men's and which is women's?
10. My package says it was delivered, but I didnt receive it. Now what?
11. What does Product Status "Discontinued" mean?
12. Why should I shop with Flyclothing.com?
13. What is your women's sizing?

MANUFACTURER QUESTIONS

1. What materials are the Dragonfly Clothing shirts and what are the chest dimensions?
2. What materials are the Steady Clothing shirts and what are the chest dimensions?
3. What are the dimensions of the Fender fashion shirts?
4. What are the shirt dimensions for English Laundry Clothing?
5. What are the dimensions for the 191 Unlimited Shirts?

CUSTOMER QUESTIONS

1. I havent seen any new product from Fender or English Laundry lately. Will you be bringing in more?
2. How do I know if my order has been shipped?
3. Everytime I checkout, my cart is empty.

Testimonials

The wallet I ordered was great. Looked exactly like it did in the picture - I get a lot of compliments on it. The ordering process was easy and the item came when expected. No surprises, which I like.
Only one complaint, and it's minor, the wallet doesn't have a window for a driver's license which I don't think is shown in the pics online.

Good experience though. I would definately order from Flyclothing.com again.

-Kevin S.
Dallas, TX

Kevin S.

I found an excellent hard to find item and recieved it extremely fast! Great communication and service!

Annie

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Flyclothing News

Mar 9, 2010
We are currently in the process of updating our software. Customer login information will be unavailable until completed. We should have the update completed by Friday March, 12 2009. If you are unable to retrieve your information after this date, please email us and we will gladly process your customer information manually.

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