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FAQ (Frequently Asked Questions)

When I checkout, I keep getting pushed back to where I started on my order. What is happening?

If you are having trouble placing an order where the screen takes you back to the customer information page, you might be entering incorrect information.  If you are choosing a username, don't put an email address in the field.  This field can only hold up to 17 characters and will cause an error if you put an email address in the field.  Instead of inputting "janedoe123@aol.com" simply input "janedoe123".